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Outsource Infrastructure Maintenance

March 16, 2021
The maintenance department often lacks the specialized equipment, expertise, and data to perform this work.

It is a common practice for the maintenance department to be responsible for the maintenance of both infrastructure and production equipment. It is also a bad practice. The theory behind it: If the maintenance department handles everything, you save money by not using outside services. While you’re at it, task the maintenance department with special projects.

The reality is the maintenance department almost certainly lacks the specialized equipment and expertise to do the infrastructure work well and at the recommended intervals. Something as seemingly simple as a cable maintenance program has much more to it than meets the eye of the casual observer. An electrical testing firm whose techs are certified by industry training bodies can take the program effectiveness from 30% to 99%.

Maintenance also lacks the comparative data to effectively differentiate normal from problematic. Not only does an outsourced power monitoring service have that, they also have accumulated a database of solutions and best practices from (typically) hundreds of facilities.

Bonus: These outside services are usually on a different budget.

About the Author

Mark Lamendola

Mark is an expert in maintenance management, having racked up an impressive track record during his time working in the field. He also has extensive knowledge of, and practical expertise with, the National Electrical Code (NEC). Through his consulting business, he provides articles and training materials on electrical topics, specializing in making difficult subjects easy to understand and focusing on the practical aspects of electrical work.

Prior to starting his own business, Mark served as the Technical Editor on EC&M for six years, worked three years in nuclear maintenance, six years as a contract project engineer/project manager, three years as a systems engineer, and three years in plant maintenance management.

Mark earned an AAS degree from Rock Valley College, a BSEET from Columbia Pacific University, and an MBA from Lake Erie College. He’s also completed several related certifications over the years and even was formerly licensed as a Master Electrician. He is a Senior Member of the IEEE and past Chairman of the Kansas City Chapters of both the IEEE and the IEEE Computer Society. Mark also served as the program director for, a board member of, and webmaster of, the Midwest Chapter of the 7x24 Exchange. He has also held memberships with the following organizations: NETA, NFPA, International Association of Webmasters, and Institute of Certified Professional Managers.

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