Northford, Conn.-based Honeywell’s Fire-Lite Alarms recently created a new portal for industry professionals to voice their equipment needs and improvement ideas directly to the company. Now, field technicians and engineers can be an integral part of Fire-Lite’s Product Improvement Process via the Web site.

“This process gives experienced fire professionals a way to connect with us," says Nick Martello, Fire-Lite’s director of marketing. "They can tell us what products are working for them, what features are needed to make the products better, easier to install, and easier to maintain, as well as what’s needed to improve the overall level of safety our systems provide.”