Everett, Wash.-based Fluke Networks recently began offering help to its customers with real-world network Voice over IP (VoIP) problems in the form of a Solution Center on the company’s Web site. The VoIP performance management Solution Center leads the user through the basic concepts of VoIP management and offers nine technical documents, ranging from "VoIP Performance Management in the Converged Network” to "VoIP Basics for IT Technicians.”

To access the Solution Center, visit Fluke Networks’ Web site at www.flukenetworks.com/voip.