Readers encouraged to send in their questions

Calling all service contractors: If you’ve got questions, we’ve got answers. Beginning in January 2005, EC&M will launch a new monthly business-themed Q&A column for the owners of electrical service companies. Each month in the print magazine, Patrick Kennedy, president of Mister Sparky, Inc. and CEO of Electricians’ Success International, will answer real questions submitted by real readers with real problems. Need advice on how to turn a negative service call into a positive referral? Having trouble drumming up new business? With nearly 20 years in the electrical service industry, Kennedy has almost seen it all, and he’s ready to use that experience to help you.

Send your service contracting questions to mhalverson@primediabusiness.com.