Experts rightfully advise solving for failure causes. But there are some problems if you expect repair techs to do this: • Techs are often in a high-pressure fire-drill mode, going from repair to repair. No time. • Techs may lack the necessary skills (this is a specialized area of knowledge) or the information needed to correctly identify the likely cause. • Adequate failure analysis may not be possible with the information available from one repair. It may require meta ...
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