The plant engineer hired you a week ago; she’s been with the company three months. The plant has high equipment failure rates generally, which is why the previous plant engineer was replaced. Line 3’s rates are especially bad, and electronic components fare the worst. Unfortunately, Line 3 is responsible for most of the plant’s revenue. She wants the Line 3 failure rates slashed in half and says there is a root cause or two that will do the job. Finding it is your ...

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