Bad maintenance practices tend to sneak into the way things get done. Here are three more to guard against:
Bad Practice #35 — Allowing Manual Overrides and Bypasses of the Work Order System.
Work that can be scheduled needs to be planned and assigned (CMMS leads). Work of an emergency nature, such downtime responses, needs to be documented and reviewed (CMMS follows).
Bad Practice #36 — Using the CMMS to Always Lead.
If you require a Work Order to be issued for any work done by the maintenance department regardless of priority, you will create a "black market" in which the CMMS is routinely bypassed.
Bad Practice #37 — Using the CMMS to Always Follow.
The CMMS should always document what issues were encountered, what was done, who did it, and how long it took. But don't treat it as a rearview mirror — it's also your windshield. If the CMMS serves as the means for assigning non-emergency work (and providing vital information to workers), then it's possible to allocate maintenance resources efficiently and effectively.
