A computerized maintenance management system (CMMS) provides a full suite of tools for managing your work order system. Unfortunately, many CMMS users simply automate their previous system. This typically means making an inefficient process faster instead of actually improving it.
Leading CMMS products incorporate best practices gleaned from years of working with end-users and maintenance consultants. Rather than just providing a means to speed inefficient systems, these products provide tools and information you can use to reduce overhead and improve results.
Thoroughly study your CMMS work order system management system and see what you can learn. If your CMMS vendor has a user group, then see what it offers.