Award-winning service contractors offer tips on how to retain top employees and run a more profitable business
Jim Kleiser, franchisee owner of Mr. Electric in Vancouver, Wash., started his own business with a service truck in his garage. In less than 18 months, it has grown to an eight-van, $1.2 million operation. We are very blessed to have grown from a cold startup to where we are today, says Kleiser, who previously worked as a marine electrician in the Navy shipyards and as an industrial electrician for
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