Patrick Kennedy

President and Owner
Ecmweb 6418 Service Secrets Pr

Five Steps to Becoming a More Effective Leader

June 18, 2014
By showing employees that you really care, you develop a level of respect that is immeasurable.
Ecmweb 6344 Service Secrets Workboots Pr

Are Your Service Techs Killing Your Clients?

May 20, 2014
Follow these three customer saver tips to help avoid client killers, improve your professional reputation, and ensure repeat business.
Ecmweb 6243 Service Secrets Customer Service Pr

Three Simple Steps to Creating Clients for Life

April 18, 2014
How top-notch service, consistent communication, and club memberships can help electrical service contractors turn one-time customers into lifetime customers.